|
Help > Managing Your Account > Rejected Listings
|
Help & Frequently Asked Questions
|
Rejected Listings
|
Your profile editions have been rejected by our customer success team. You should receive an email explaining the reject reasons. Please go over the reject reasons carefully and edit your profile according to the reject reasons, and only then resubmit your profile for another review.
Please note, in case this profile was approved after July 20th 2015 it will be presented clients regularly.
Profiles that have never been approved, or were approved before July 20th 2015, will not be presented to clients.
1. Your screen name does not match the category you are registering in.
The screen name is the name you will be known as at PrestoExperts. It is also the first thing people will see when viewing your listing. It should either be your name or reflect your expertise. For example, a Neurologist's screen name could be Dr. A. Johnson or NeuroDoc. If you have signed-up under different, unrelated categories, make sure your screen name is appropriate for ALL of them. For example, if you are an expert in both business and computers, a suitable screen name would either be your full name, or a name that is related both to both of those categories.
The screen name must be 3-30 characters long and must not contain special
characters (e.g. %#@$~{}^*";!+). It can contain digits, space( ), comma(,),
dot(.), underscore(_), hyphen(-) and ampersand(&). For example, ‘jondoe_34’ is valid and ‘**{{jondoe34}}**’ is not. We recommend that your screen name start with a letter of the alphabet in order for your listing to be included in the 'Sort by Expert Name' option
2. Your listing/s is/are too brief.
A good listing includes a short a catchy brief description, a detailed description of your expertise and services provided, and as much details as possible about your degrees,
qualifications, etc.
3.Your Listing/s contain/s multiple spelling and/or grammatical errors.
Your listing is your business card! Spelling or grammar errors give your listing an unprofessional look and deter customers from contacting you. We recommend creating
your listing in a word processor such as 'Word' and spell-check it, and then copy it into your profile.
4. Your 'brief description' is not suitable for the category you are registering under.
People can see your ‘brief description’ and screen name before they enter your profile. It must be specific to the sub-category you are registering under and should encourage our members to enter and view your profile. An example of brief description for a Java programmer might be ‘Expert Java programmer with five years experience’.
5. Your expertise does not match the category you are registering under.
Our members come to PrestoExperts in search of professionals. It is very important that you only register in those categories where you have proven expertise. Furthermore, since ratings are cumulative to ALL your categories, a poor rating in one of your listings will affect all other listings as well. Make sure the description of your expertise is category-specific! That is, if you are listed in more than one category then a separate listing MUST be created for each category.
6. Your listing was typed in capital letters only.
In general we discourage the use of all capital letters. It makes the text hard to read and looks unprofessional. When you edit your listing/s make sure the 'Caps Lock' key
on your keyboard is not pressed. Please note that the 'brief description must be written in lowercase letters (though one or two key words in fine).
7. You have included your contact information in your profile.
We ask you NOT to post your personal contact information on any of your listings. This is a security measure that prevents users from contacting you outside of PrestoExperts and thus protects both your privacy and your client's privacy.
8. You have included inappropriate HTML tags:
You may use appropriate HTML code in your profile. However, we do not allow HTML in the 'brief description'. Please note that we also do not allow any type of pop-up in your profile. Also, changing the entire background color of your profile is prohibited.
9. Your profile contains extensive linking to other site/s.
External links must not point to a site that provides a competing service or contact information, and must open in a separate window.
To make changes to any of your expert profiles, login to your PrestoExperts account and click the My Profiles section of your PrestoExperts accounts wheel.
Next, click the “Edit” link that's next to the listing that you wish to change.
If you need to delete a listing you can do so by clicking the “Delete” link
that's next to the listing that you wish to remove.
If you believe your listings would be better suited to a category that does not appear on PrestoExperts, click the "sign up as an expert in another category" link and under the category lists you will find a box for entering your suggestion.
|
|
If the information above wasn't helpful and the related help topics do not
apply to your inquiry, please
contact us
. |
|