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Help > PrestoExperts Expert Messenger > Changing Your Availability
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Help & Frequently Asked Questions
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Changing Your Availability
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If the PrestoExperts icon
in your system tray appears in black and white, it means that you are "Not
Available" for Live Chat. To change your availability, click the
PrestoExperts icon in your system tray, and select "Status" from the menu. You can
choose"Available to Chat", after which
the PrestoExperts icon will change from black & white to color.
Once you are available, a geen "Chat" button will appear next to your expert profile on PrestoExperts. If you are available for Phone, a small phone icon will appear to the right of the "Chat" button, as well.
You can also set your Expert Messenger to automatically change your
status from "Available" to "Not Available" if you are away from your computer
for a certain length of time.
To change your availability settings, click on the PrestoExperts icon that is located
in your system tray. Click on "Options" and check the "Online Status" check box.
Enter the number of minutes that you wish to remain "Available" for Live Chat
while you are away from your computer, then click OK.
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