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Help > Expert Registration > Setting Your Expert Fees
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Help & Frequently Asked Questions
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Setting Your Expert Fees
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Your expert fees indicate to our members what you charge for Live Chat, Phone, and Email services. If you are registered as an expert in more than one category, you can enter a different fee in each listing for your Email service, however, your Live Chat and Phone session fee is common to all your expert listings. If you change it in one listing, your other listings will also display the newly entered fee.
Your Live Chat and Phone session fee can be anywhere between $0.50 ($1.99 for Spirituality and Religion) and $20.00 per minute. When choosing your live rate, please bear in mind that there is a $0.17/minute connection fee applied to all "hired" live sessions. Further, note that the "per hour fee" field is deliberately disabled. Simply enter a "per-minute fee" and then click anywhere in the next field, and the "per hour fee" will be adjusted accordingly.
If you are unsure of how much you should charge, we recommend checking out the fees of other experts registered under the same category. Please remember though, that experts who have been on LivePerson for a longer period of time and who have a loyal client base with many client ratings often charge a higher fee. If you are a new expert on LivePerson, or if you have significantly less client ratings than other experts in your category, then it is better to start off with a lower fee. You can always raise your prices after you have gained some experience and have earned consistent positive ratings.
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