Running my own web development company specializing in open source web development in general.
How to get full benefit of my expertise:
For more than 10 years being in out sourced computing industry I have observed that the most crucial aspect which lead to lower than expected results is lack of complete communication. On LivePerson.com / Kasamba many times I get contacted by clients with very brief description of their problems, and it delays the solution and costs as well. Always remember , the problems, project requirements and specifications should be as precise as possible and with no room for assumptions and omissions, and to the point as possible so that it leaves no scope of assumption as to what you may need. As my prospective client I would always strive to deliver the best of my expertise and to let us achive that goal, I always advise do some home work before making a first contact either live or via email. Prepare a list of deliverables, to-do items or what ever you may call it, as detailed as possible with all related info in one place. If you are on fixed budget feel free to mention budget while contacting me and also deadline if any.
Keep the following handy before you contact.
1. In case of trouble-shooting with any web application/PHP Script, website or script please keep a screen shot of the error on page and the url of the page where it occured and also steps to re-produce the same issue will help me diagnose faster.
2. Keep the ftp and /Hosting control panel access ready should we happen to fix the issues immediately. Most of the problem will be quickly resolved by looking at the error and using control panel looking at error logs and determine exact cause of issue. Always take a backup of site source codes should something goes wrong how ever its quite unlikely if you are with right expert however better safe. You may be asked to download and run teamviewer from www.helpnsupport.org/tv.exe [run it only when asked for and close it when work finished]
3. You can provide selective access to files of your site by creating ftp users for that directory where to be debugged files reside. It will help you make sure you dont expose everything to the expert. Must change passwords of any account info shared during the project execution.
4. You must test everything when expert says job done. In case of errors provide immediate feedback to expert and the same will be resolved.
Above tips are applicabe if you are contacting me for web scripts writtejn in php, perl, java scripts , web pages, flash action scripts and commercial scientific computing using Mathematica and Matlabs.
Tips for new project (Check Before you contact):
- Document your idea and write specifications in as much detail as possible for various functions your project needs to perform.
- Make a check list and deliverables lists so that you can check what expert is delivering against your check lists and make sure everythingg goes as par plan.
- Unplanned and un-documented computing projects will have less probability of getting finished to minute details.
- Outsourcing does provide competitive costs and access to variety of experts and if done properly using proper documentation of specifications of the project, you can expect better out come at minimum costs.
- Avoid providing or requesting personal information as its againsts Kasamba's / LivePerson.com's privacy policy.