Jepoise

Jepoise Away
Expert in:
Professional/ Business Travel
Languages:
English

I have a total of 5 years experience in Customer Service as a Chat support agent for companies like Expedia, Travelocity and Cruise Direct.

Degrees

AB Mass Communcations

My Expert Service

1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. Appointment Setting for Real Estate

Experience & Qualifications

1. Customer Service and Sales Representative - Expedia (2005 - 2006) and (2012-2014) 2. Customer Service and Sales Representative - Travelocity (2012-2014) 3.) General Manager - Masadya Tours (2007-2009 4.) Cruise Concierge- Cruise Direct (June 2015 - present)