Help > Managing Your Account > Retrieving Your Messages

Help & Frequently Asked Questions


Retrieving Your Messages

All your outgoing and incoming messages can be found in your Mailbox. To access your messages, please sign in to your LivePerson account and click on the Mailbox section of your My LivePerson Menu.

Under "Questions I Have Asked" select the message that you want to view. The status of the session is indicated in the top left hand corner. Click the “Continue” link in the desired message in order to read the correspondence between you and the expert, and to see what to do next.

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