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Certified Trainer

Certified Trainer Away
Expert in:
Management Consulting

I am the Director and Founder of The Customer Service Training Institute and a Certified Customer Service Trainer


Certified Trainer In Customer Service Skills & Techniques

My Expert Service

I have over 35 years experience in Customer Service and Customer Service Training. I have written several training manuals on Customer Service and also have designed training programs for other trainers.

Experience & Qualifications

I have provided my services to a wide array of businesses of all sizes from Fortune 500 Companies to small independent businesses. I have experience in many sectors and have a large amount of experience in both Customer Service Training and Customer Service Skills for Service Technical employees.