|
Help > Giving Advice > Giving Advice via Phone > The Expert Messenger
|
Help & Frequently Asked Questions
|
The Expert Messenger
|
In order to provide your expert services to LivePerson members via phone, you need
to download and install the FREE Expert Messenger software. To download
the Expert Messenger, login to your LivePerson account, and click the "Download Software" link under
the Professional Tools section of your My LivePerson Menu.
Click on the “Download Now” link, and in the file download box, click on “Open”.
The LivePerson Expert Messenger Setup will commence after about 30 seconds.
Follow the online instructions to install the software. Once the installation is
completed, you will be prompted to login to the Expert Messenger using your email
and password. If you are the only one using your computer, we recommend checking
the “Remember my password” check box. Doing so will enable the Expert Messenger
to launch itself automatically each time you connect to the Internet.
If other people have access to your computer, leave the check box unchecked. From
now on, the Expert messenger will prompt you to enter your email and password, each
time you login to your computer and an Internet connection is established.
|
|
If the information above wasn't helpful and the related help topics do not
apply to your inquiry, please
contact us
. |
|