|
Help > Giving Advice > Giving Advice via Email > Invoicing Your Client
|
Help & Frequently Asked Questions
|
Invoicing Your Client
|
With a “PAY TO VIEW” answer, your invoice is automatically attached to your answer or service. The client can either confirm your invoice immediately, or request further clarification of your invoice and/or the service you have provided. At this stage you can either email your client with more information relating to the inquiry and/or revise your invoice.
After you submit your invoice, the client has seven (7) days to respond. If you or your client should decide to send a new message within this session, the client will have seven (7) days from the date of the most recent message to confirm the invoice. Once the invoice is confirmed, the session fee, minus our service charge, will be added to your Pending Earnings.
If you select the "Send an offer or request more info" option, you should send the client an electronic invoice by clicking “Reply and Invoice” AFTER you have provided the client with the agreed upon service.
The client has seven (7) days to respond to your invoice. If you or your client should decide to send a new message within this session, the client will have seven (7) days from the date of the most recent message to confirm the invoice. Once the invoice is confirmed, the session fee, minus our service charge, will be added to your Pending Earnings.
In the event that the client contests the session fee, please address the client’s feedback, provide further services and/or reissue your invoice. Once an invoice is issued, the client has seven (7) days to respond. If you or your client should decide to send a new message within this session, the client will have seven (7) days from days from the date of the most recent message to confirm the invoice.
*If you would like to close a hired session without charging a client, you may issue an invoice of $0. If an invoice has already been issued for the session and you would still like to close the session, please instruct your client to "contest" the current invoice. Once the session is in "contest" status, you may reissue the final invoice at $0. Upon confirmation of the $0 invoice, the session will close. You will not receive payment for the session.
|
|
If the information above wasn't helpful and the related help topics do not
apply to your inquiry, please
contact us
. |
|